This helpline offers guidance and information on taxation and finance-related matters to enable the member to make informed decisions about their financial status. The line operates during normal working hours and qualified and experienced experts respond to queries.

Benefits to Member

Tax Advice Includes:

• You simply log your request for assistance with the call center agent and an expert tax or
• a financial consultant will call the member back on the same day at no cost to the member.
• Access to the service is unlimited and available during normal office hours.
• We provide efficient and accurate tax advice on any issue related to:
• The completion of income tax returns
• The calculation of taxes payable
• Allowable deductions
• Estate tax
• Retirement benefits and planning
• Administrative issues and new tax amendments
• General banking advice i.e., how to read a bank statement, how debit orders work, etc.